Each Microsoft 365 group comes equipped with a dedicated mailbox that stores the emails received on the group. The group mailbox is also used by applications like SharePoint Online, Viva Engage, Teams etc. The group mailbox is equipped with initial storage quota of 50 GB.

How Does a Microsoft 365 Group Compare to a Shared Mailbox? A Microsoft 365 group combines the capabilities of a Distribution List and a Shared Mailbox, as well as adds several features so that you can collaborate with a group of people more efficiently.

Learn how to open a shared mailbox in Outlook. Shared mailboxes let a group of users view and send email, and share a calender, and open a contact list from a common mailbox.

Nov 6, 2017 · A Group mailbox can be used as a single point of email contact for a team or group of users, just as a shared mailbox can be. Users can send-as or send-on-behalf of a Group mailbox, just as they would a shared mailbox.

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Groups in Microsoft 365 give you collaborative tools to help your coworkers, friends, or family work on a common goal. No matter what kind of account you create a Group with, you can send messages to the group with a dedicated email address and schedule events on a group calendar.

Oct 23, 2024 · Create shared mailboxes so a group of people can monitor and send email from a common email addresses, like [email protected]. When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared mailbox, not from the individual user. Shared mailboxes include a shared calendar.

Sep 30, 2024 · Shared mailboxes are used when multiple people need access to the same mailbox, such as a company information or support email address, reception desk, or other function that might be shared by multiple people.

Mar 5, 2025 · In New Outlook, group inboxes can sometimes be challenging to locate or activate, especially if you're experiencing connectivity issues. Please try the following troubleshooting: 1. Confirm Group Email in Outlook Settings: Go to Settings (gear icon) in New Outlook. Under Mail, look for Groups or Shared Mailboxes settings.

From the mail view, tap the Home icon at the top left corner of the app. Tap the icon for the Microsoft 365 email account that has groups enabled to expand a list of folders for that account. Tap on Groups. Choose the group that has the shared mailbox you want to see.