Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them to have more input. The union that represents more than 11,000 Starbucks baristas is responding to the coffee chain’s controversial new code of conduct,

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks said Monday it was reversing a long-standing policy that invited everyone into its stores.