Zendesk has been informed of the flaw and its potential for misuse, following CloudSEK's responsible disclosure policy, ...

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight ...

The Delaware Court of Chancery on Wednesday dismissed claims that Zendesk Inc.‘s former senior leaders arranged its $10.2 ...

Human-centric AI can amplify human abilities, making it easier for companies to understand and connect with their customers ...

Delaware’s top court will consider reviving shareholder litigation over Anaplan Inc.'s $10 billion sale to Thoma Bravo LLC, a ...

Ignition, a practice management solutions company, appointed Greg Strickland as CEO and Amy Foo as CEO, with former CEO and ...

A new report by security researchers has revealed how Zendesk’s platform can be exploited to facilitate phishing attacks and investment scams, such as romance baiting schemes. The findings emphasize ...

Lumos, the leading Identity Platform, has announced the launch of the Lumos Integration Hub, signaling a pivotal ...

Traditional methods of securing data—such as perimeter defenses and endpoint antivirus—aren’t sufficient on their own, ...

Culture Forward, a new initiative aimed at invigorating the San Francisco's arts scene, recently began accepting applications ...

A worker at a cheeseburger restaurant was left baffled after a customer called to demand a refund for a meal he had eaten three weeks earlier. The incident was shared on r/EntitledPeople by ...

GPTBots.ai, a leading enterprise AI agent platform, has announced the integration of the innovative DeepSeek R1 large language model (LLM). This addition further enhances GPTBots.ai’s robust ecosystem ...