New Gartner research emphasizes the importance of empathetic messaging and building “permission structures” that convince ...

According to a recent poll from Yahoo Finance and Marist, about 80% of consumers are worried about how tariffs could affect ...

Tariffs in June 2025 significantly raised consumer prices, especially in categories like automobiles, apparel, electronics, ...

Consumers are scaling back spending, switching to store label brands, and reconsidering big purchases. CX leaders need to ...

Michigan retailers face a challenging economic environment marked by inflation, tariff-related disruptions and fluctuating ...

Behavior shifts are happening in real time as shoppers feel economic stress caused by levies, according to a Savanta report.

Helen of Troy’s Q1 2026 earnings call highlights adaptive strategies amid tariff challenges, consumer trade-down, and operational shifts.

Tariff-aware consumers are reshaping apparel shopping, shifting from want to need purchases. Learn why summer promotions ...

Mixed messages about when and how auto tariffs would be levied is a major factor confusing shoppers. Many ask, ‘Should I buy now, or hold off?’ ...

How marketers can respond with empathy to consumer tariff shocks Gartner recommends marketers return to recession-era playbooks, putting focus on building “permission structures” and a sense of ...