Over the festive period, retail sales surged to $1.2 trillion globally and $282 billion in the US. It meant customer service teams were stretched thin as ...

The AI for Customer Service Market is expected to reach USD 12.06 billion by 2024 from USD 47.82 billion in 2030, at a CAGR of 25.8% during 2024?2030, according to new research report by ...

The AI for Customer Service Market is expected to reach USD 12.06 billion by 2024 from USD 47.82 billion in 2030, at a CAGR of 25.8% during ...

Atlassian, after a period in which the company was in transition to a SaaS model, has reemerged as a strong growth asset.

This week DFD interviewed Jennifer Pahlka, a senior fellow at the Niskanen Center and an Obama-era deputy chief technology ...

Trump's remarks about disabled workers and recent White House moves have alarmed federal employees with disabilities who fear ...

The Veterans Administration will notify more than 1 million potentially eligible veterans about new G.I. Bill benefits.

Demonstrators outside the Capitol on Wednesday in support of U.S. Agency for International Development.Credit...Haiyun Jiang ...

Whenever a celebrity announces a roast, it always becomes a must-watch event. Netflix’s The Roast of Tom Brady is the most ...

Can BT deliver on its CEO’s vision and win the hearts of CIOs and consumers? Harry Singh, the company’s CDO, thinks so.

YOU ALSO HAVE THE RIGHT TO REQUEST AN ATTORNEY ... "I feel like it is our service now," Harlow said. "It is our duty now to be the ones to inform our parents, our grandparents, our friends ...

Residents in the area with respiratory issues are advised to remain indoors until the smoke clears.