Plus inc. (NASDAQ NGS: PLUS – news) today announced that Deanna Davenport, VP of Customer Experience, has been recognized on the CRN 2025 Women of the Channel Power 80 Solution Provider list. This ...

Kyndryl India has elevated Balamurali Debur to the role of Vice President – Marketing and Customer Experience, marking a significant leadership move within the organisation. Balamurali Debur ...

For this pilot project, 5 hydrogen fuel cells of 10kW power each and a photovoltaic system have been seamlessly integrated providing the Customer Experience Center (CXC) in Ottobrunn, near Munich, ...

Mr Yeoh Phee Teik, Senior Vice President Customer Experience, Singapore Airlines said: “This significant investment underscores Singapore Airlines’ unwavering commitment to elevating the end ...

The Agricultural Development Bank (ADB) harnessed technology to elevate customer experience at the Kwahu Business Forum, held on Saturday, April 19, 2025, in Mpraeso, Eastern Region. This high ...

Research from PwC has shown that 73% of customers believe that customer experience (CX) is an important factor when purchasing from a company. The experience you provide can sell your products and ...

With 30,000 restaurants globally, KFC has access to a massive amount of customer data. The challenge is coming up with a customer listening plan that can tap into worldwide trends while digging into ...

The study results will be published in a series of ISG Provider Lens™ reports, called Contact Center – Customer Experience Services, scheduled to be released in October 2025. The ...

With these autonomous agents, contact centers have the opportunity to improve their efficiency and enhance the customer experience. Agents can reveal valuable insights from seasoned customer service ...

Instead, organizations should begin to equate their partner experience with their customer experience. When partnering with system integrators, affiliates, resellers and other third-party ...

But, she said her last appointment reminded her that “great customer experience cannot come at the cost of the service provider's well-being.” She said she had booked a late-evening home spa ...