AT&T knows telecoms don’t have the best reputation. New outage guarantee aims to fix that
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...
AT&T Says It Will Now Credit You for Outages and Long Customer Service Wait Times
The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...
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Fiber internet arrives, but is it worth it?
Choosing an internet provider in Marion County wasn’t always so daunting. But with the Flint Hills flush with companies flocking to the latest advancements, it can be hard to keep up. The county has ...
AT&T launches $750M effort to refund customers for network outages
Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.
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Parks Associates: Popularity of Internet, mobile bundles growing
Around one in five American households now bundles their home Internet service with wireless phone, according to a new ...
AT&T expands investment here; XR Training, Red 6 deliver for military partners | Tech Roundup
AT&T expanded its investment in Orlando last month while XR Training, a member of the UCF incubator, and Red 6 each completed ...
After embarrassing blunder, AT&T promises bill credits for future outages
AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...