Southwest Airlines no longer includes two free checked bags for all fares. Here’s who still qualifies, how much fees cost, and how it compares to other airlines.

American Airlines promises Joseph Muskovich compensation for a lengthy flight delay. But despite repeated promises, it never pays. How can he get American Airlines to honor its promise?

You're entitled to a refund if your flight is canceled for any reason, but other accommodations depend on the cause of the ...

A Delta Air Lines flight made an emergency landing on a remote island off the coast of Portugal after suffering engine issues ...

Qantas customers say they feel vulnerable, angry and unsupported following last week's major cybersecurity breach, and are now questioning whether the airline is doing enough to protect Australians' ...

The tragic crash of the Air India flight AI 171, a Boeing 787 Dreamliner en route from Ahmedabad to London that collided with a hospital just seconds after take ...

My wife and I were scheduled to fly from Heathrow to Chicago O'Hare on American Airlines a few months ago. The flight was ...