Good afternoon, and thank you for joining ServiceNow fourth quarter 2024 earnings conference call. Joining me are Bill ...

The AI for Customer Service Market is expected to reach USD 12.06 billion by 2024 from USD 47.82 billion in 2030, at a CAGR of 25.8% during ...

"What we believe sets ServiceNow apart is our ability to go beyond simple request intake to orchestrate the end-to-end customer service process through workflow automation, integrations ...

This week DFD interviewed Jennifer Pahlka, a senior fellow at the Niskanen Center and an Obama-era deputy chief technology ...

The Veterans Administration will notify more than 1 million potentially eligible veterans about new G.I. Bill benefits.

Whenever a celebrity announces a roast, it always becomes a must-watch event. Netflix’s The Roast of Tom Brady is the most ...

Can BT deliver on its CEO’s vision and win the hearts of CIOs and consumers? Harry Singh, the company’s CDO, thinks so.

YOU ALSO HAVE THE RIGHT TO REQUEST AN ATTORNEY ... "I feel like it is our service now," Harlow said. "It is our duty now to be the ones to inform our parents, our grandparents, our friends ...

Over the festive period, retail sales surged to $1.2 trillion globally and $282 billion in the US. It meant customer service teams were stretched thin as ...

Dozens of similar comments appeared on Netflix's most recent Instagram post, touting its January 2025 lineup. Netflix did not immediately respond to NBC Chicago's request for comment.

China's DeepSeek AI has already caught the eye of the Italian Data Protection Authority, shortly after it went viral and ...