Known for his unapologetic style and truth-telling, Mack-Johnson brings together pairs of real-life friends — one queer and one straight — for unfiltered conversations about masculinity, identity, and ...

President Donald Trump is pushing Republicans in Texas to redraw the state's congressional maps to help ensure the party ...

A Central Kentucky call center will soon be managed by a new company, and is not closing or laying off its employees.

According to reports, Microsoft says it not only saved money, but increased employee and customer satisfaction as well with ...

A bill by Defense Minister Boris Pistorius foresees some military conscription in cases of need, German media reported.

When the temperature rises, South Shore senior centers invent new ways to keep summer a time for music, movies, art, good food and trips.

Alexandra Fernández-Navarro (center), board member of FirstNet, provides details about the new operation in Puerto Rico. FirstNet, Built with AT&T, has launched its first Spanish-language call center ...

The rustlings this week at the “Summer Davos” conference in Tianjin, China, were about navigating a future less intertwined with Washington.

Community Mayor: New 911 call center targets DC response unreliability, security A laundry list of delays and miscommunications has plagued residents of D.C in their worst moments.

Utah County has one of the youngest labor forces in the country — that’s a draw for some employers.

SSA will get call wait times down to ‘single digits’ using AI, commissioner tells employees SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service ...

Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions.