Alaska Airlines flight attendants were forced to physically subdue a man who was acting erratically as a flight bound for Portland was sitting at the gate, the airline said in a statement to PEOPLE.

The erratic male passenger, with short gray hair and glasses, was seen being held back by an unnamed male flight attendant shortly after he latched onto a female passenger's hair in front of him.

After the man let go of the woman’s hair, the flight attendant can be heard asking for “another able-bodied male” to help him restrain the man. The man can be heard yelling unintelligibly as ...

A viral video caught the moment a flight attendant had to restrain a screaming passenger who was having a “violent medical episode” while latching onto a woman’s hair. The incident occurred ...

The video continues with the flight attendant styling her hair to put it up into a sleek bun, while explaining: "The answer: If your hair is longer than 15 centimetres it needs to be in a bun or up.