In my 25 years of public service, I’ve never taken Ohioans’ trust for granted. Members of this Congress made key promises last ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on ...

In a letter to Leland Dudek ... is "deeply troubled" by what it called "a startling and sudden decline in customer service," citing a skyrocketing rate of "agent busy" messages.

Forbes contributors publish independent expert analyses and insights. Lucy Paulise is executive coach and author of Timebox, based in Texas.

I made five unanswered phone calls, waiting more than one hour each time for someone to answer PPL Electric Utilities’ customer service line. I sent three unanswered letters to the office listed ...

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

Calling customer service is becoming an increasingly frustrating experience that includes automated messages asking customers to be patient. It's an experience that experts say will continue ...

So I have contacted the PUC since I cannot talk to a supervisor. This letter is free, honest, no-cost feedback to OC to revamp its customer service to stay competitive. Please listen.

So, I have contacted the PUC, since I cannot talk to a supervisor. This letter is free, honest, no-cost feedback to OC to revamp its customer service to stay competitive. Please listen. The family of ...

Many companies no longer require candidates to submit cover letters—but that doesn’t mean you shouldn’t write one. A well-written, well-structured cover letter could set you apart from the ...

A verbal argument between a gas station clerk and a customer escalated into an exchange of gunfire in Southfield. (Mondrae Murphy, Copyright 2025 by WDIV ...

Trending Photos IBPS Clerk Mains Result 2025: The Institute of Banking Personnel Selection (IBPS) has announced the IBPS Clerk Mains Result 2025 on April 1, 2025. Candidates who appeared for the exam ...