Cocolife was recently honored with the prestigious CXP Best Customer Experience Award 2024 and recognized at the International Finance Awards.

Teleperformance operations in Malaysia combines cutting-edge technology, such as GenAI, and real-time analytics with human ...

To win in any market, brands need to do more than just exist – they must connect. Success comes from understanding the ...

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

MediaTek, Taiwan's top IC design company, has secured seven paper acceptances at the International Solid-State Circuits ...

Lucy Gildea and her new cross-functional team will pioneer a new operating model to power up Mary Kay's global brand and ...

By allowing customers to accept or decline the price, the system ensures transparency and builds trust while protecting Tesla ...

Star Health Insurance has achieved the highest sustainability score among Indian insurance companies in the S&P Global ...

Consumer Choice Award (CCA) proudly announces Versa Homes as the top provider in Surrey’s Home Builders category. This award highlights Versa Homes’ commitment to excellence, innovation, and customer ...

It’s essential for a business to keep a close eye on changing technologies and user expectations so that its “digital front ...