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The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

Around one in five American households now bundles their home Internet service with wireless phone, according to a new ...

Dallas-based telecom giant AT&T is pioneering a bill credit guarantee to address outage frustrations. Sometimes outages just ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

AT&T expanded its investment in Orlando last month while XR Training, a member of the UCF incubator, and Red 6 each completed ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

BEC scams are a serious threat, as shown by Teresa W.'s near loss of thousands, highlighting the need for better ...

The Sixth Circuit’s January 2, 2025, decision in Ohio Telecom Association et al. v. Federal Communications Commission et al. may reshape the future ...

The FCC's net neutrality rules prevented internet service providers from throttling or blocking some content or charging more ...