ServiceNow CSM can seamlessly escalate requests to live agents through ServiceNow's Configurable Workspace, and integrations with Contact Center as a Service partners like Genesys and Five9 ...

Good afternoon, and thank you for joining ServiceNow fourth quarter 2024 earnings conference call. Joining me are Bill ...

BofA Securities indicated a positive outlook for ServiceNow (NYSE:NOW) shares by raising the price target from $1,075.00 to $1,280.00, while reiterating a Buy rating.

ServiceNow has also introduced AI into a number of its products across the Now Platform family: IT Service Management (ITSM), Customer Service Management (CSM), HR Service Delivery (HRSD), and ...

Coforge acquires Xceltrait to enhance ServiceNow capabilities in P&C insurance, declares ₹19 dividend, stock soars 11.55%.

ServiceNow CSM can seamlessly escalate requests to live agents through ServiceNow's Configurable Workspace, and integrations with Contact Center as a Service partners like Genesys and Five9, while ...

ServiceNow is winning with 1,000 customers on ... As Bill noted, the number of Now Assist service desk deals, which include ITSM, CSM and HRSD grew over 150% quarter-over-quarter.

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement ...