based IBM partner. IBM said new artificial intelligence and automation capabilities in its Watson Assistant tool would improve businesses’ customer service experiences across multiple channels.

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

The solution, powered by IBM Watson ® Assistant, seamlessly integrates LivePerson, a conversational cloud platform, and was deployed across all the web properties, increasing the coverage of ...

IBM plans to preview its upcoming Watsonx Code Assistant for Z generative artificial intelligence-assisted offering in September, which, once it’s generally available, will give solution ...

IBM said the sell-off is tagged as "a clear next step" as it focuses on its platform-based hybrid cloud and artificial intelligence strategy, but it's no secret that Watson Health has failed to ...

IBM thinks it can help those doctors through artificial intelligence — namely its Watson technology famous for besting Jeopardy champions and researching cancer. The company announced the ...

Macy’s is also hoping to one-up competitors by including Spanish language features in the new IBM Watson-powered service, showcasing how brands can leverage artificial intelligence to cater to ...