AT&T internet, wireless, and phone service has been restored for much of Southwest Louisiana following a fiber cut Tuesday ...

By Eli Tan Reporting from San Francisco AT&T announced on Wednesday that it would start crediting customers for internet outages and long wait times, the latest initiative in a yearslong effort to ...

LAKE CHARLES, La. (KPLC) - A neighborhood in Lake Charles was left without internet after a work crew struck an AT&T internet line Thursday night. Over 400 AT&T customers were impacted, according to ...

To qualify for the similar fiber-outage promise, "customers must use AT&T-provided gateways," the firm said. There are other caveats that can prevent a home Internet customer from getting a bill ...