Walgreens' CEO talked about the flip side of investing in increased security on a recent earnings call.

Walgreens has come to find out that both shoplifters and customers are turned off when items are locked away. In an earnings call on Tuesday, the drug store’s CEO Tim Wentworth blamed declining sales on locked up items: “When you lock things up

Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a hand-to-hand combat battle still, unfortunately." Wentworth spoke to analysts during a first-quarter earnings call on Friday,